Refund Policy
- If you receive an incorrect product or experience a quality issue, you must report it within 24 hours of delivery, along with photos and videos. Depending on the circumstances, we may offer a refund for the product. Alternatively, we may provide a replacement or a different gift of equal value. All resolutions will be handled on a case-by-case basis at our sole discretion.
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To request an order cancellation, you must contact us via email or phone at least 24 hours before the scheduled delivery date. Our team will review your request and respond accordingly.
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Same-day cancellation requests (on the day of delivery) are not eligible for a refund.
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Approved refunds will be processed only through the original mode of payment.
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Refund processing may take up to 2 weeks.
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A 5% transaction fee may be deducted from the refund amount for approved cancellations.
