Free Shipping in Dubai above AED 199
Cart 0

Refund Policy

  • If you receive an incorrect product or experience a quality issue, you must report it within 24 hours of delivery, along with photos and videos. Depending on the circumstances, we may offer a refund for the product. Alternatively, we may provide a replacement or a different gift of equal value. All resolutions will be handled on a case-by-case basis at our sole discretion.
  • To request an order cancellation, you must contact us via email or phoneΒ at least 24 hours before the scheduled delivery date. Our team will review your request and respond accordingly.

  • Same-day cancellation requests (on the day of delivery) are not eligible for a refund.

  • Approved refunds will be processed only through the original mode of payment.

  • Refund processing may take up to 2 weeks.

  • A 5% transaction fee may be deducted from the refund amount for approved cancellations.

Whatsapp Chat Button